FAQ

No two renovation projects are identical. In order to decide the cost of your window or door replacement project, we will need to wholly realize your wants and needs. Set up a free, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella® design specialist will work alongside you to comprehend your project, select high-quality products and take measurements for your replacements.

In addition to offering high-quality products in multiple styles, we also have payment and finance options to help make your replacement project realistic.

It’s our goal to ensure we answer all of your questions about windows and doors from Pella of Springfield. We’ll take a look at all the features and choices available to you, including material choices and energy-efficient enhancements. To be sure we can cover everything, we recommend you schedule about two hours for your consultation session.

Your in-home consultation is critical to ensuring your contentment with your window and door replacement. It will help you choose the perfect windows or doors for your Springfield-area home and your budget. It’s best to schedule your complimentary, in-home consultation when all of the decision-makers are able to be present. Our Pella® expert designer will address a variety of common questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Springfield-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is best for your home?
  • Which colors do you want?

Precisely quoting your replacement windows or entry door project depends upon the information we get through the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Springfield are led by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will install your windows or doors for you. They must sit through an extensive set of training courses so that your windows and doors are appropriately installed and meet Pella’s warranty criteria. You can learn more about your straightforward, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are fully protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this affect you? Not only could you recognize a decrease in your heating and cooling costs, but you will help reduce your environmental impact.

The perk of Pella® vinyl windows is that you won’t have to paint them. They are available in a variety of colors, so you’ll find a color that goes with your room. We do not endorse painting your vinyl products; this will nullify your warranty.

Pella of Springfield provides services and support that big-box stores aren’t able to. Our professional staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, including a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work handling any issues.

There are a variety of reasons why Springfield-area people pick Pella of Springfield for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other organizations who sell only through third-party channels, Pella of Springfield has a dedicated window and entry door showroom. This distinct way of doing business offers you a customized experience with the aid of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Springfield has a top-notch, energy-efficient and sturdy solution.

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